Everything you need to know about our 2000 subscriber limit

This article refers to MailPoet 2

If you're looking for MailPoet 3 articles, please go to MailPoet 3 Knowledge Base

Why does this limit exist?

MailPoet is a company with a small team. To support and develop this entirely free plugin, we need to pay their salaries.

Yes, that's right, MailPoet is a free plugin! If you go to this page and read the differences between the Free and the Premium licenses, you will notice that the Free plugin has essentially all of the same basic features.

We needed to find a way to keep the lights on, which is why we created the 2000 subscriber limit.

How do you calculate 2000 subscribers?

Only confirmed subscribers (the Subscribed filter in MailPoet), will be counted. Note that confirmed WordPress users are counted as well. For example: if you have 2000 confirmed MailPoet subscribers and 2 confirmed WordPress users, your total subscriber count will be 2002. See below:

If you are over the 2000 confirmed subscribers limit, you'll see this message:

Please note: even if you are over the 2000 limit, visitors to your site can still sign up for your newsletters. You can also continue to import additional subscribers.

What happens if I go over the 2000 subscriber limit?

If you go over this limit, sending newsletters will be disabled:

Is there a limit to the number of Newsletters that I can send?

There is no limitation on the numbers of emails sent. For example, you can have less than 2000 subscribers but send 10000 emails to those subscribers, every day.

What about a Multisite install?

The 2000 limit only applies to individual websites, not the entire network of sites.